Shipping Policy

Hemp Flower

All hemp flower products are packaged in smell proof sealed mylar packaging with proper legal documentation and appropriate COAs via USPS Retail hemp specific account. A legal warning to law enforcement is included listing our current hemp handler permit as well as phone numbers to the Oregon Department of Agriculture. 

Retail Hemp Products

All other consumer products will be fit snugly into a box with biodegradable filler paper to prevent damage. Legal documentation is not required for products with labels and UPC codes.

We strive to process & ship products within 2 business days of purchase date, if delays are to be expected, we will contact you immediately. Once the product is shipped, you will receive tracking information sent to the email you used to place the order.

Delta 8 THC Products

Delta 8 THC products have restricted shipping to certain states. We keep our list of legal states up to date as these regulations are continually changing. Note: We currently are unable to ship Delta 8 THC Products to AK, AZ, AR, CO, DE, ID, IA, MS, MT, RI, UT. These states will be disabled at the checkout cart. 

Lost Items

It is rare, but sometimes items are lost or stolen in the mail, if this happens reach out directly to us at sales@umpquavalleyhemp.com so that we can work to resolve the issue or ship replacement items and file a claim with USPS.